About

We run the desk.
You keep the practice.

Soltrack is a managed service, not software you log into. A clinic hands over one job, the part of the front desk that only happens when somebody has a free hand, and we run it from there.

One clinic · what changes on day one One job crosses.
Nothing else moves.

THE PRACTICE ONE WAY THROUGH THE DESK Awake PhoneDMsEmail BOOKED
The practice keeps
  • Clinical judgement
  • The treatment plan
  • Who you hire
  • The patient in the chair
Soltrack runs
  • The phone after hours
  • DMs and form fills
  • Chasing until it is confirmed
  • The recall list

Your team does not learn a new system. They notice a quieter phone.

Who we are

You are handing this to somebody.
Here is who.

Mikail Rajabli, Founder at Soltrack

Mikail Rajabli

Founder

For the last few years I have built the systems that run quietly behind other people’s businesses. An operations agent a venture fund CEO runs his day through. The onboarding automations behind a med spa software company. Recall and reactivation work for dental clinics in Moscow.

The same thing was true in every clinic I looked at. The marketing worked. The reminders went out on time. And then the part that needed an actual human being with a free hand quietly did not happen, month after month, and nobody could point to where the money went.

Every clinic I looked at had the same hole. The part that needed a free hand never happened, month after month.

Axmed Ashurbekov, Co-founder at Soltrack

Axmed Ashurbekov

Co-founder

Axmed is the other half of the company. He runs how a clinic hears about us in the first place, the outbound side end to end, and he is the second opinion on the offer before any of it reaches a clinic.

Between the two of us nothing ships that only one person thought was a good idea, which is slower and has been right most of the time.

The other half of the company. He runs how a clinic hears about us, and he is the second opinion on the offer.

Magsud Rajabli, Field research at Soltrack

Magsud Rajabli

Field research

Magsud goes to the clinics. He walks in, talks to the person actually working the front desk, and comes back with what the day really looks like: who picks up, at what hour, and what quietly gets missed while three people are with patients.

It is the least scalable thing we do and the reason the desk knows what a clinic morning is. None of it comes off a survey.

He walks into the clinics and talks to the person actually working the front desk. None of it comes off a survey.

Mikail Rajabli, Founder at Soltrack
Axmed Ashurbekov, Co-founder at Soltrack
Magsud Rajabli, Field research at Soltrack
How we work

Three things that are true of every clinic we take on

Measured before it is sold

The first call is thirty minutes and produces a written baseline: enquiry volume, how many go unanswered, no-shows, reviews, the size of the lapsed list. You keep it either way, and it is what we get judged against.

A written baseline on the first call. You keep it whether or not you work with us.

Nothing clinical, ever

We handle what you offer, what it costs, who performs it and when they can come in. Anything touching candidacy or advice goes to your provider. That is a boundary in the build, not a setting somebody can switch off.

Scheduling and admin only. Candidacy and advice go to your provider, always.

Small on purpose, for now

We are taking a handful of founding clinics rather than as many as will sign. The first ones set the price, the guarantee and the case studies for everyone after them, which is worth more than this year’s revenue.

A handful of founding clinics, not as many as will sign. They set the price and the guarantee.

Soltrack

Talk to the person who would build it

Thirty minutes, and you leave with your own numbers written down.