The phone rings while your team is chairside
Nobody is ignoring it. There is one person at the desk and they are with a patient. The caller goes to voicemail and books with the practice down the road that picked up.
Dental practices
The six-month recall
that quietly became eighteen.
Dental leaks are slower and larger. A hygiene recall nobody chased, a treatment plan accepted and never scheduled, a patient who moved and never told you. None of it looks like a problem on any given day, and all of it compounds. Soltrack works the list your practice software has been quietly holding.
Hygiene recall · due March Nobody chased it.
Due
Eighteen months later still not booked.
No day of this looked like a problem. That is what makes it the expensive one.
Why dental specifically
Four things a practice loses
without anyone noticing
These are the same four leaks, on a longer timescale, which is exactly why they are easier to ignore.
Recalls go out and then stop
A reminder is sent, no one replies, and nothing happens next. Soltrack keeps the conversation going: answers the questions, handles the reason they have been putting it off, and books them.
Accepted treatment plans never get scheduled
The patient said yes in the chair and then left without a date. That is the highest-intent group in your entire database and nobody has the hours to work it.
The happy patients say nothing in public
Dental reviews are decided by who gets asked. Soltrack asks at the right moment for the procedure, and routes the unhappy ones to you privately instead of to Google.
Or take it apart yourself
01Instagram DMThe 21:47 message, on the phone it lands on. Ask it a price, then ask it something clinical and watch it refuse.02On your siteThe same desk as a widget on an ordinary clinic homepage. It does not care how old the page is.03Email itSend an enquiry from a patient who has been before, and read what comes back.04What it costsDrag your own numbers and see what a year of the unanswered ones is worth.
Open the demo
No signup, nothing installed, and the clinic in it is invented.
What it costs
What a practice pays
The same price either way. A dental practice and a med spa lose money in different shapes, but the work behind the desk is the same work.
Find out where it leaks
Find out exactly where your clinic loses bookings before you commit to anything.
$3,00060-minute session
Materials in 48 hours. Credited in full toward setup within 30 days.
- An hour, together. Your questions, your numbers, your diary.
- Every route in, mapped. Phone, forms, Instagram, email, recall, and where each one loses people.
- For every leak, the fix. What we would put in, and what it is worth over a year.
- The write up in 48 hours. Yours to keep, whoever you build it with.
Move to the front desk within 30 days and the
$3,000 is credited in full. The audit becomes free.
Who this is not for
Book your audit
· $3,000
Clinics that already know exactly where every booking leaks and what fixing each one is worth. If you have that map, skip straight to the fit call.
Rather talk it through first? Book a fit call.
The ultimate front desk
A 24/7 intake team that answers every call, message and form, qualifies it against your criteria, and books it before the patient rings the practice down the road.
Scoped to your clinic on the call. No per booking fees, ever. Desk live within 30 days.
- Phone. Answered inside two rings, any hour, and qualified on the call.
- Your website. Text chat or a live voice call with the same agent, day or night.
- Email, DMs and forms. Read, qualified and chased until the consult is booked.
- Written into your diary. In the software you already run, with the transcript attached.
- The retainer is the managed service. We tune it every month, you get a direct line to us, and a report of every enquiry we caught, at whatever interval you want it.
- It fails safe. If it ever drops, calls fall back to your existing line.
You pay for the build after it books
You pay $0 of the setup until the desk has booked ten qualified appointments in your first thirty days.
Qualified means answered, matched to your own criteria, and sitting on your calendar with the transcript attached. Every enquiry is answered inside sixty seconds at any hour; miss that on more than one in a hundred and that month is free. If it ever gives clinical advice, that month is free and the setup is credited back.
Who this is not for
Let’s see if we’re a fit
Clinics fielding fewer than about fifty enquiries a month, and anyone shopping for a chatbot they configure themselves. This is a managed operation, not software, and we take one clinic per area.
Thirty minutes, and you keep the numbers either way.
Not sure which one? Start with the audit. It comes off the setup in full if you go on to the desk.
FAQ
Questions from clinics like yours
That is the first thing we check on the baseline call, before anything is quoted or built. If your system genuinely cannot be connected, we tell you then rather than after you have paid.
Never. It books, confirms, reminds, reschedules and follows up. Anything clinical goes straight to your team with the patient, the procedure and the whole conversation attached.
The pricing range exists for exactly that reason. Where you land depends on patient volume, channels and locations, and we tell you the number on the first call.
It stops immediately and records it. The same applies the moment a patient books, replies to a human, or gives any other instruction. Sequences adjust rather than running to completion.
Soltrack
Find out what your list is worth
Thirty minutes. Your call volume, your no-show rate, your review count and the size of your recall backlog, measured and written down before anybody talks about building anything.